Intuitiveness Is About More Than Function, It’s About How Customers Think
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Purpose & Methodology - Usability Testing
Purpose
The purpose of usability testing is to reveal and document issues that compromise the usability of a software application.
Methodology
In order to properly evaluate an application’s usability, a Beta Breakers QA team initially familiarizes itself with the application’s core functionality. Then, drawing from thousands of hours testing similar products, the team will exercise every area within the application to determine whether or not the application’s functionality makes sense to the intended user. Typical questions that a Beta Breakers QA team will ask themselves are: Is the navigation from page to page intuitive? Do the installation procedures make sense? Are fields easy to fill and easy to correct? Do the copy and graphics adequately portray the subject matter on that page? How easy is it to simply get lost while navigating through the application or website?
At the conclusion of a usability pass, all issues that compromise the user experience are clearly documented so that our client may address these issues and improve the application’s overall ease of use.
“We trust Beta Breakers to test new features and ensure that our end-to-end service is ready for our customers. Beta Breakers goes beyond the status quo of testing, they are exception-minded and very thorough providing useful feedback and asking questions that make them an invaluable part of our team. Building a personal cookbook is even easier thanks to their work on our site.”
- Tastebook