Posts Tagged: Customer Service

Top Reasons Not to Treat Your Customers Like Beta Testers

Top Reasons Not to Treat Your Customers Like Beta Testers

Once upon a time, companies spent months and, in some cases even years refining software and resolving bugs before sending a finished product out to their customers. They wanted to make sure that everything was just right prior to the software launch, since any lingering bugs could damage their reputation among customers and prevent their… Read more »