What good is something if the consumer can’t use it the way it’s intended to be used? If you were to give a kid a video game for Christmas, and he or she was so excited to play it that morning, imagine how the smile would turn to tears if the video game unexplainably got stuck on one level/board, messing up the whole experience?
In order to succeed in today’s competitive market, it’s essential for companies to test for the end users’ experience before a product hits the market. Sure, it’s cliché, but it’s true: you only get one chance to make a first impression. So after spending lots of time, money and energy into making something you deem worthy of public use, can you imagine how awful it would feel to find out that something doesn’t work, it’s a flop, and users want nothing to do with it– or you?
Beta Breakers is in the business of testing things in order to find out their vulnerabilities or problems. It’s better to hire Beta Breakers to test your company’s software to discover any potential problems than to have it go to market and be ultimately rejected (and hated) by the intended end users. Simply put, the user experience has a direct impact on a company’s bottom line. Indeed, the customer is king– he or she makes or breaks you.
Beta Breakers wholeheartedly recommends user experience testing so you and your company understand what users do with your product(s) and why they do it. Also, it’s a chance to test out what’s working well, what’s not working well, and…why. Then, problems can be fixed!