Beta Testing In-House Versus Hiring an Outside Company

third party software testingYour developers have been coding like crazy. The application is now in beta stage. You acknowledge that it must be tested, but decide that you can use one of you developers or project managers to do the job. Here at Beta Breakers, we wish we had a dime for every time a prospective customer told us that story.

Using in-house staff to test your software products is always sure to be fraught with disaster. Why?

  • The most significant reason is that they simply are not trained software quality assurance people.  They likely do not possess the skills and experience of a real quality assurance person. Whereas they may discover some glaring issues, they are highly unlikely to uncover bugs that are less obvious. Unaccounted for, these bugs will certainly be encountered by your user base shortly after you go live.
  • The other major shortcoming associated with using in-house staff lies in the idea that “familiarity breeds complacency”. Company personnel have likely seen your application many times. They are intimately familiar with its functionality. When these people test, they will naturally make assumptions regarding the application’s functionality. Objectivity therefore takes a back seat to the tendency to plow through the application as quickly as possible.

What, therefore, is the solution? Allow professionals to test your applications.

Now, we fully admit that asking the janitor to spend a few hours testing your site is quite a bit cheaper than having a Beta Breakers team test. However, we submit there is simply no substitute for our professional software quality assurance services.

You and your colleagues strive to release your application in perfect shape, and quality assurance is all we do. Our QA methodologies have been honed to perfection. Our lab-based facilities are equipped to simulate marketplace conditions so that we may uncover platform-compatibility issues before you launch.

Sure, it may cost you a couple thousand dollars, but ask yourself, “How much does your company have invested in the application? How much do you stand to lose in credibility if you launch with bugs?”

Beta Breakers firmly believes that whereas our clients may possess talented staff capable of developing great applications, they are likely not experienced and trained quality assurance resources.

Set aside a portion of your budget and a Beta Breakers team will help you find all of the bugs in your applications – allowing you to go live with total confidence.

 

Jeremy

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